All our digital products and trainings are housed in the Membership site. When an order is placed a Member receives access to this information within just a few minutes. Due to the accessibility of our product availability immediately upon purchase, there is a strict 14-day return policy on all ASPIRE products, which begins on the date of purchase. Once the refund period expires refunds and/or exchanges will no longer be granted.
Digital products, services and “bundles” that include BASE, RISE, GEAR, HIKE, TREK, TRAFFIC and COACHING as well as any products that include a live event ticket (ASCEND, PEAK & APEX), have a strict 72-hour return policy. Once the refund period expires refunds will no longer be granted. Event tickets are valid for up to 18 months after purchase.
Any purchases of marketing services, Affiliate fees or tools are non-refundable and use of such is done so at your own risk.
We’re here to help!
We are committed to the highest standards of customer care. Should you wish to request a refund or have any other customer support questions, simply drop us an email at
or call Customer Care at 1-800-820-7589.